Elsa is a café customer who makes her first appearance at level 9. She's a university professor. She is described as an upstanding woman by Margaret. When the player meets her, Elsa has a husband, Leopold, but no children. Elsa is later revealed to be Mary Ditt's biological mother. She has dated Clyde Bowen, Mary's father, and Kevin.
- She has been good friends with Mary for a long time.
- She was married for 15 years to her late husband Leopold. He is murdered at level 10.
- Elsa has a brief affair with Kevin. (level 10)
- She's Mary's biological mother. (level 13)
- She has had a fling with Clyde Bowen when she was younger. He's Mary's biological father. (level 13)