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Staff

Staff are characters who can be hired to work in the coffee shop as baristas or servers. All players begin with the same barista and permanent staff member, Ann.

Players can hire up to a total of 5 staff members. A second staff member is available for hire at level 4, a third at level 8 (or by unlocking early for Diamond 75), and a fourth at level 10 (or by unlocking early for Diamond 499). Players who are VIP 6 and above get an extra employee slot to hire a fifth staff member.

Types of staff[]

Baristas[]

Baristas can make any recipe with the exception of special recipes, which require spices.

They only serve customers seated at bar counters. While they can make recipes for customers seated at tables or couches, they cannot bring finished orders to those customers. Instead, they set finished orders on a service table to be picked up by servers. They also do not gain experience points when making orders for servers, only when they are serving customers seated at bar counters.

Baristas can only make and deliver one recipe at a time. They can make any kind of recipe for telephone, township, and event orders, with the exception of special recipes.

Servers[]

Servers can usually make only simple recipes. They are limited to serving customers seated at tables or couches, and they require a Service Table.

When customers order recipes that require several ingredients, servers will relay the orders to baristas using the Service Table. Then, they pick the item up when it is ready and deliver it to the customer.

Servers can only make, relay and deliver one recipe at a time. Like baristas, they can make any kind of recipe for telephone, township, and event orders, with the exception of special recipes.

Wardrobe[]

Players can customize staff members by purchasing clothing for them in the form of hats, tops, bottoms, aprons and shoes for coins. Special costumes can be bought using diamonds, won through the Festival Marathon, or bought using currency rewarded through Quests.

Hiring staff members[]

Candidates.png

The list of available candidates for hire refresh every 24 hours but can be refreshed earlier using diamonds. Employees can be fired at any time, with the exception of Ann, who is the only permanent staff member.

The cost of hiring each employee is based on what special skills and bonuses they give.

Experience and skills[]

Staff members gain experience points by directly serving customers seated in the coffee shop. These experience points can then be used to unlock and upgrade skills. Baristas gain experience points by serving customers seated at bar counters, while servers gain experience points by serving customers seated at tables and couches. However, neither receive experience points from delivery orders. Staff members get 1 experience point for each completed order. For example, if a customer orders 3 items, the employee gets 1 experience point once they have served all 3 items.

When employees have accumulated a certain number of experience points, one of their skills can be upgraded using a skill point. Some employees can have one or several skills already upgraded when listed as a candidate for hire. The experience points required for staff to level up and get additional skill points increase with each skill level. A skill must be upgraded to level 1 before players can receive its bonuses.

Staff Level Experience Needed
1 25 pts
2 50 pts
3 100 pts
4 250 pts
5 500 pts
6 1,000 pts
7 5,000 pts
8 10,000 pts
9 50,000 pts
10 150,000 pts

Players can pay Diamond 99 to upgrade a skill if the employee does not have an available skill point to spend. Skill upgrades are permanent and cannot be reset and used for a different skill. If an employee is rehired, their upgraded skills will be retained when they are added to the coffee shop again.

Tips[]

Tips are based on interior decor and can be increased by staff members with the Tip Master skill. Fernando can give players an overview of their tip percentage at any time by clicking on him when he visits the coffee shop.

List of candidates[]

If staff member is let go, they will keep their current level and can show up again in the Candidates list of available staff for hire, allowing players to rehire them if they wish. Employees that have leveled up will be more expensive to rehire than they were initially.

The table below lists all possible hiring costs for every candidate. The candidates available to hire and their hiring costs are randomized in the Candidates list in the game.

Image Name Price Position Daily Bonus Special Skills
Barista Alex.png
Alex Coin 16,000
Diamond 449
Barista Anise Master Cappuccino Operator
Barista Alice.png
Alice Coin 50 Barista - Speed
Barista Alina.png
Alina Coin 1,000 Barista - Master Tea Operator
Barista Alice.png
Alison Coin 300 Barista - Master of Persuasion
Server Andrew.png
Andrew Coin 800 Server - Tip Master
Barista Alina.png
Angelina Coin 42,000

Diamond 569

Barista Ginseng Master Cappuccino Operator
Barista Ann.png
Ann Free Barista Simple Gift Speed, All Items Prices
Server Annette.png
Annette Diamond 599 Server Cardamom Espresso Prices
Server Annette.png
Ariadne Coin 1,500 Server - Tea Prices
Server Benjamin.png
Benjamin Diamond 599 Server Tapioca Tea Prices
Server Boris.png
Boris Coin 1,500 Server - Espresso Prices
Barista Alex.png
Brad Coin 44,000

Diamond 579

Barista Galangal Master Latte Operator
Barista Alice.png
Catherine Coin 1,000 Barista - Master Americano Operator
Barista Charles.png
Charles Coin 31,000

Diamond 549

Barista Nutmeg Master Cappuccino Operator
Barista Alex.png
Dean Coin 50 Barista - Speed
Server Diana.png
Diana Coin 42,000

Diamond 579

Server Ginseng Latte Prices
Server Annette.png
Elizabeth Coin 29,000

Diamond 549

Server Star Anise Hot Chocolate Prices
Barista Charles.png
Edward Coin 800 Barista - Tip Master
Server Benjamin.png
Frank Coin 3,000

Diamond 179

Server - Espresso Prices
Americano Prices
Barista Alex.png
Forrest Coin 5,000 Barista - Master Americano Operator
Master Hot Chocolate Operator
Speed
Barista Alex.png
Frederick Coin 1,000 Barista - Master Latte Operator
Server Diana.png
Helen Coin 3,000

Diamond 179

Server - Hot Chocolate Prices
Ice Cream Prices
Server Jack.png
Jack Coin 1,500 Server - Latte Prices
Server Jack.png
James Coin 16,500

Diamond 475

Server Anise Ice Cream Prices
Barista Alina.png
Jennifer Coin 29,000

Diamond 549

Barista Star Anise Master Latte Operator
Server Jack.png
Johnny Coin 1,500 Server - Hot Chocolate Prices
Server Diana.png
Julia Coin 14,500

Diamond 449

Server Rose Petals Cake Prices
Server Annette.png
Karina Coin 3,000 Server - Tea Prices
Cake Prices
Server Diana.png
Kim Coin 1,500

Diamond 99

Server - Ice Cream Prices
Barista Alina.png
Kitty Diamond 598 Barista Guarana Master Espresso Operator
Barista Alina.png
Maggie Coin 50 Barista - Speed
Barista Alex.png
Marcel Diamond 599 Barista Saffron Master Tea Operator
Server Diana.png
Mary Coin 1,500 Server - Americano Prices
Server Jack.png
Matthew Coin 50 Server - Speed
Server Andrew.png
Max Coin 50 Server - Speed
Server Boris.png
Michael Coin 44,500

Diamond 579

Server Galangal Americano Prices
Server Annette.png
Milana Coin 50 Server - Speed
Barista Alice.png
Natalie Diamond 590 Barista Cardamom Master Americano Operator
Server Diana.png
Olga Diamond 599 Server Guarana Tip Master
Barista Charles.png
Rob Diamond 590 Barista Tapioca Master Americano Operator
Server Benjamin.png
Sam Coin 1,500 Server - Cake Prices
Barista Alina.png
Samantha Coin 2,000 Barista - Master Espresso Operator
Master Cappuccino Operator
Server Andrew.png
Serge Coin 31,500

Diamond 559

Server Nutmeg Cappucino Prices
Barista Alex.png
Sheldon Coin 1,000 Barista - Master Hot Chocolate Operator
Server Diana.png
Sophie Coin 50 Server - Speed
Barista Charles.png
Steven Coin 2,000 Barista - Master Latte Operator
Master Tea Operator
Barista Alina.png
Suzanne Coin 2,000 Barista - Master Cappuccino Operator
Server Boris.png
Tom Coin 3,000

Diamond 179

Server - Cappuccino Prices
Latte Prices
Server Andrew.png
Tony Diamond 599 Server Saffron Master of Persuasion
Server Annette.png
Veronica Coin 1,500

Diamond 99

Server - Cappuccino Prices
Barista Charles.png
Victor Coin 1,000 Barista - Master Espresso Operator
Server Annette.png
Victoria Coin 700 Barista - Speed
Master of Persuasion
Barista Charles.png
William Coin 50 Barista - Speed
Barista Alice.png
Zlata Coin 14,000

Diamond 440

Barista - Speed
Master Hot Chocolate Operator

Media[]

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